All projects are individual, some may be more in depth than others. All turnaround times are discussed at the outset of instruction.

Completed works will be stored confidentially in our system for 14 days and then will be deleted. Should you wish for your work to be deleted from our system upon completion, please let us know at the outset.

KMS Typing Services takes all responsibility for any work up to 48 hours after dispatch in which any amendments or formatting changes can be made free of charge. After this time period the formatting and accuracy of the document lies with the client.

This can be done by way of Bank Transfer, details of which are on our invoice.

If no one is available to answer your Skype call you will be quickly diverted to a voicemail system where either dictation can be left directly or a voicemail for a return Skype call.  Please note that Skype calls can be pre-agreed with a meeting time when immediate dictation is required.

Should dictation be left directly, please ensure you leave your name and contact details.