Frequently Asked Questions

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If you still have a query after looking through this page please do not hesitate to get in touch with us via the contact page.

All projects are individual, some may be more in depth than others. All turnaround times are discussed at the outset of instruction.

We have flat rates for standard copy typing, proof-reading and audio transcription which you will find here, but if your work requires more time then we can discuss your requirements and a free estimate will be sent to you. Contact us for a free, no obligation quote here.
Postage ultimately depends on the client and how they wish their work to be returned to them. Scanned documents will of course eradicate postage. Alternatively, as stated in our Terms and Conditions, work will be returned by standard post unless otherwise indicated and this charge will be incorporated in the invoice.
This can be scanned and emailed or by post. See the contact page.

Completed works will be stored confidentially in our system for 14 days and then will be deleted. Should you wish for your work to be deleted from our system upon completion, please let us know at the outset.

KMS Typing Services works under strict confidential guidelines and all clients can be assured that their work is held that way. We hold client information in conjunction with the Privacy Act 1988. Please see our Privacy Policy here.
This can be done by using our contact page, request a call back or add KMS to Skype and communicate with us that way.

KMS Typing Services takes all responsibility for any work up to 48 hours after dispatch in which any amendments or formatting changes can be made free of charge. After this time period the formatting and accuracy of the document lies with the client.

This can be done by way of Bank Transfer, details of which are on our invoice.

Please search for KMS Typing Services to add as a contact or alternatively use the Skype button on the contact page.

If no one is available to answer your Skype call you will be quickly diverted to a voicemail system where either dictation can be left directly or a voicemail for a return Skype call.  Please note that Skype calls can be pre-agreed with a meeting time when immediate dictation is required.

Should dictation be left directly, please ensure you leave your name and contact details.

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Get in touch to discuss your needs further

Call 0481 248 661 for a free quote