Terms & Conditions
- Estimates provided on request as per our rates, however invoices will show exact word count and exact charges payable unless a fixed fee has been pre-agreed.
- To instruct KMS to commence works an Engagement Agreement must be signed by the client and returned.
- Any hard copy work sent to KMS which is to be returned, will be done so at the client’s expense. If documents do not need to be returned these will be confidentially shredded 7 days after completion. A stamped addressed envelope can be provided by the client for return of documents.
- Any amendments found, (within 48 hours of the client receiving their completed work), will be amended by KMS Typing Services free of charge. Any additional work to the amended document will be charged as per our rates.
- Invoices will be submitted once work is completed and are to be paid within 7 days. Thereafter a $5 late payment fee will be added and charged at $5 every week thereafter that the invoice remains outstanding.
- Payment can be made by direct transfer (details on our invoice). Any work that needs to be printed and returned to the client will be charged at 50¢ per page.
- All work received will be treated as highly confidential. Once work has been completed, hard copy documents will be shredded 7 days after completion unless request by client is earlier/later.
- Any work that is requested to be completed on a weekend carries an additional charge of $50 per day
- Client/Company name
- Address/Email Address details
- Phone numbers
KMS Typing Services will, within a 48 hour time period from the client receiving their completed work, amend or re-format any mistakes.
Once the client has received their completed work and a 48 hour time period has elapsed, KMS Typing Services accepts no responsibility for the final presentation and accuracy of the work as this then remains with the client.
Any further work or amendments in relation to the said document which are given to KMS after the 48 hour time period, will be subject to the usual charges.
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